<?xml version='1.0' encoding='UTF-8'?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1"><url><loc>https://support.swellcx.com/en/knowledge/webchat-overview</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/kb-404</loc><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Copy%20of%20Swell-Magenta.png</image:loc><image:caption>CopyofSwellMagenta</image:caption><image:title>CopyofSwellMagenta</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Swell_Logo_Magenta.svg</image:loc><image:caption>SwellLogoMagenta</image:caption><image:title>SwellLogoMagenta</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/BlueGrey-Rorkval-01.png</image:loc><image:caption>BlueGreyRorkval01</image:caption><image:title>BlueGreyRorkval01</image:title></image:image><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/messaging-on-holidays-and-after-hours</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/request-survey-responses-via-qr-code</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/automatically-respond-to-public-reviews</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/using-google-analytics-with-swell-webchat</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-employee-experience-insights-surveys-work</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/tcr-requirements-for-obtaining-customer-opt-in</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/connect-glassdoor-and-indeed</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/kb-search-results</loc><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/BlueGrey-Rorkval-01.png</image:loc><image:caption>BlueGreyRorkval01</image:caption><image:title>BlueGreyRorkval01</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Copy%20of%20Swell-Magenta.png</image:loc><image:caption>CopyofSwellMagenta</image:caption><image:title>CopyofSwellMagenta</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Swell_Logo_Magenta.svg</image:loc><image:caption>SwellLogoMagenta</image:caption><image:title>SwellLogoMagenta</image:title></image:image><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/filtering-reports-with-custom-reporting-groups</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/navigation-updates</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/message-throttling-on-my-account</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/changes-to-how-swell-handles-email</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/survey-best-practices</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/platform-release-notes</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/connecting-your-facebook-account-to-swell</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/blocking-contacts</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-to-edit-webchat-settings</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/view-nps-results-by-provider</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/sample-paper-opt-in-form-tcr-compliant</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/announcing-segments-and-report-subscriptions</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-to-add-users</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/why-are-my-review-invites-not-sending</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/account-security-best-practices</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-becomes-a-swell-reseller-or-swell-referral-partner</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-is-a-service-outage-with-an-integration-partner</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-to-install-webchat</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/secure-your-swell-account-with-multi-factor-authentication</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/manage-mfa-via-idp</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/can-i-include-review-platforms-other-than-google-in-my-review-invite</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/sending-a-mass-message</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-import-new-contacts-to-swell</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge</loc><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Copy%20of%20Swell-Magenta.png</image:loc><image:caption>CopyofSwellMagenta</image:caption><image:title>CopyofSwellMagenta</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/Swell_Logo_Magenta.svg</image:loc><image:caption>SwellLogoMagenta</image:caption><image:title>SwellLogoMagenta</image:title></image:image><image:image><image:loc>https://6829691.fs1.hubspotusercontent-na1.net/hubfs/6829691/BlueGrey-Rorkval-01.png</image:loc><image:caption>BlueGreyRorkval01</image:caption><image:title>BlueGreyRorkval01</image:title></image:image><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/report-subscriptions</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/retiring-swell-version-2</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/message-content-guidelines</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-is-the-campaign-registry-tcr-and-why-do-i-have-to-register-with-them</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/configure-swell-emails-to-come-from-your-domain</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/review-and-interpret-nps-results</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-cancel-my-swell-account</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-assign-messages-to-specific-people-or-groups-in-my-company</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/rules</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/set-a-target-resolution-time-for-tickets</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/log-in-with-federated-id</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/custom-integrations-with-the-events-api</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-edit</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/swell-pay-deprecation-notice</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/export-survey-data</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-is-tcpa-and-how-does-it-affect-me</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-update-my-credit-card-or-payment-information</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/automated-workflows-setup-guide</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/add-social-proof-to-your-website-with-a-review-widget</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-if-im-not-capturing-consent-currently</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-does-it-mean-to-have-unregistered-traffic</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/integrate-with-dolphin-management</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/requirements-for-obtaining-opt-in-verbally</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/writing-hipaa-compliant-review-responses</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-to-i-create-or-edit-a-campaign-template</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/introducing-swells-ticketing-system</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/message-inbox-overview</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/automated-review-responses</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/send-images-videos-and-other-files-via-text-message</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-can-i-stop-a-scheduled-message-or-review-invite</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/patient-experience-management-frequently-asked-questions</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-to-set-up-a-google-business-profile</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/create-automations</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/why-do-i-need-to-register-my-business</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/obtaining-customer-and-patient-opt-in-through-a-website-or-online-form</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/what-is-the-onboarding-process-like-with-swell</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/create-a-custom-survey</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/how-do-i-adjust-my-notification-settings-in-swell</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/sync-your-reviews-and-more-with-the-new-google-my-business-connection</loc><lastmod>2026-01-14</lastmod></url><url><loc>https://support.swellcx.com/en/knowledge/segments-1</loc><lastmod>2026-01-14</lastmod></url></urlset>