How do I cancel my Swell account?
Curious how to stop your Swell service?
If you need to cancel services with Swell, please submit a written cancellation request to either your dedicated Customer Success Manager (CSM) or support@swellcx.com.
To help us process your cancellation for the end of the term, could you please share:
- Your reason for canceling?
- Which Swell services you've been using? (Reviews, Messaging, Webchat, Surveys)
All cancellation requests must be received in writing at least 30 days in advance of the end of your contracted term.