Knowledge Base
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Knowledge Base
Product Help
Best Practices
Survey
Onboarding
TCR Registration
Partner Info
Integrations
Product Help
Webchat
Message
Account Settings
People
Review
Campaigns
FAQs
Release Notes
TCR Registration
Patient Experience Management
Reporting
Compliance
Employee Insights
Participant Experience
Integrations
Product Help
Discover solutions and guidance for issues related to various Swell features and products.
What does it mean to have unregistered traffic?
Why do I need to register my business?
Configure Swell emails to come from your domain
Automatically Respond to Public Reviews
Webchat
How To Install Webchat
How Do I Edit My Webchat Settings?
Webchat Overview
Can I connect Google Analytics with Swell Webchat?
Message
Connecting Your Facebook Account to Swell
How Do I Adjust My Notification Settings in Swell?
How do I assign messages to specific people or groups in my company?
Send images, videos, and other files via text message
Message Inbox Overview
What is a service outage or delay with an integration partner?
See more
Account Settings
Adding and Removing Users
Manage authentication via your federated identity provider (IDP)
Log in with federated identity (Google, Microsoft)
Secure your Swell account with multi-factor authentication (MFA)
Account Security Best Practices
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People
How Do I Stop a Patient From Getting a Review Invite?
How Do I Import New Contacts to Swell?
Review
How Can I Stop a Scheduled Message or Review Invite?
Why are my review invites not sending?
Connecting Your Google Business Profile to Swell
How Do I Update My Review Invites?
Can I Include Other Review Sites in My Invite Messages?
See more
Campaigns
How Do I Manually Send a Mass Message?
Creating a Campaign Template
