Knowledge Base
Go to swellcx.com
Go to Customer Portal
Product Help
Best Practices
Survey
Onboarding
TCR Registration
Partner Info
Integrations
Product Help
Webchat
Message
Account Settings
People
Review
FAQs
Release Notes
TCR Registration
Patient Experience Management
Reporting
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Knowledge Base
Product Help
Best Practices
Survey
Onboarding
TCR Registration
Partner Info
Integrations
Product Help
Webchat
Message
Account Settings
People
Review
FAQs
Release Notes
TCR Registration
Patient Experience Management
Reporting
Product Help
Discover solutions and guidance for issues related to various Swell features and products.
What does it mean to have unregistered traffic?
Why do I need to register my business?
Configure Swell emails to come from your domain
Automatically Respond to Public Reviews
Webchat
How To Install Webchat
How Do I Edit My Webchat Settings?
Webchat Overview
Can I connect Google Analytics with Swell Webchat?
Message
How Do I Send Messages With Swell?
Connecting Your Facebook Account to Swell
How Do I Adjust My Notification Settings in Swell?
Installing the Swell Chrome Extension
How Do I Create and Send a Campaign (Mass Message)?
Message Tab Overview
How do I assign messages to specific people or groups in my company?
Send images, videos, and other files via text message
Message Inbox Overview
See more
Account Settings
Adding and Removing Users
Enable two-factor authentication (2FA) for your organization
Log in with federated identity (Google, Microsoft)
People
How Do I Block a Contact in Swell?
Review
How Can I Stop a Scheduled Message or Review Invite?
Why are my review invites not sending?
Connecting Your Google My Business Account to Swell
How Do I Update My Review Invites?
Can I Include Review Platforms Other Than Google in My Review Invite?
See more