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Knowledge Base
Product Help
Product Help
Discover solutions and guidance for issues related to various Swell features and products.
Configure Swell emails to come from your domain
Automatically Respond to Public Reviews
What does it mean to have unregistered traffic?
Why do I need to register my business?
Webchat
How To Install Webchat
How Do I Edit My Webchat Settings?
Webchat Overview
Message
Connecting Your Facebook Account to Swell
Adjusting User Notifications in Swell
Send images, videos, and other files via text message
Message Inbox Overview
What is a service outage or delay with an integration partner?
Account Settings
Adding and Removing Users
Manage authentication via your federated identity provider (IDP)
Log in with federated identity (Google, Microsoft)
Secure your Swell account with multi-factor authentication (MFA)
Account Security Best Practices
People
How Do I Stop a Patient From Getting a Review Invite?
How Do I Import New Contacts to Swell?
Review
How Do I Update My Review Invites?
Can I Include Other Review Sites in My Invite Messages?
How Can I Stop a Scheduled Message or Review Invite?
Campaigns
How Do I Manually Send a Mass Message?
Creating a Campaign Template
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