Link Google or Microsoft identities to Swell for convenient enterprise security controls.
What is federated identity?
Swell's federated Identity feature allows a user's identity and authentication credentials to be shared between their Microsoft or Google account and Swell. This provides convenience to users as well as enhanced security by allowing organizations to centralize their authentication process.
Invite new users with federated identity
When inviting a new user, the email the invitation is sent to must exactly match the email associated with their Google or Microsoft account, or login via federated identity will fail.
See our article Adding and Removing Users for more information.
Link an existing Swell account to Microsoft or Google
Users with an existing Swell account can update their account to use their Microsoft or Google account to log in instead. This process cannot be reversed; a linked user will be required to use their linked account to log in going forward.
- Visit https://platform.swellcx.com as a signed-out user.
- At the login screen, choose "Continue with Microsoft" or "Continue with Google".
- Follow the on-screen instructions. You will be prompted to provide your existing Swell login credentials and confirm permanently linking your account.
Require federated identity (and optionally 2FA)
Enterprise customers can configure their Swell account to require all their users to log in with a specific identity provider (Microsoft Active Directory or Google Workspace). When enabled, users invited to the Swell platform are required to use the specified identity provider during onboarding and whenever they log in.
This enables IT administrators to simplify and centralize account controls according to their organization's policies and preferences. For example, password length requirements, expiration timelines, and two-factor authentication (2FA) policies can all be managed via Microsoft of Google administrator tools.
Multi-factor Authentication with Federated ID
By default, Swell requires all users to enroll in multi-factor authentication (MFA). This requirement can be disabled for organizations that are managing logins via a third-party identity provider (IDP). Learn more about managing authentication via federated IDP.
Availability
As of December 2024, all Swell users can take advantage of federated login.
Migrating existing users to a federated login is now generally available.