---
title: Manage authentication via your federated identity provider (IDP)
description: Use your federated identity provider to provide authentication for Swell
---

[Skip to content](https://support.swellcx.com/en/knowledge/manage-mfa-via-idp#main-content)

English

Show submenu for translations

[Customer portal](https://support.swellcx.com/tickets?hsLang=en)

![Swell\_Logo\_Magenta.svg\]](https://support.swellcx.com/hubfs/Swell_Logo_Magenta.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://support.swellcx.com/tickets)
- Go to swellcx.com

 Go to swellcx.com

 Hey there! How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.swellcx.com/en/knowledge?hsLang=en)
2. [Product Help](https://support.swellcx.com/en/knowledge/product-help?hsLang=en)
3. [Account Settings](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#account-settings)

# Manage authentication via your federated identity provider (IDP)

## Use your federated identity provider to provide authentication for Swell

### Configure Swell to trust your federated identity

By default, Swell implements multi-factor authentication on all user accounts directly. However, this verification may be redundant for customers who require their users to log in with a federated identity provider such as Microsoft Entra or Google Workspace, which often implement separate security measures. Customers who meet the following criteria are eligible to disable Swell's multi-factor verification:

- You must require all users to log in to Swell with your federated identity provider IDP (Microsoft and Google are supported).
- It is strongly recommended that you configure your IDP to require multi-factor authentication, if you haven't already.

Customers who rely on their federated IDP to log in to Swell take full responsibility for the security of their logins. If you meet these criteria and would like to disable Swell's direct verification, please contact your Customer Success Manager.

### Additional Resources

[Log in with federated ID](https://support.swellcx.com/en/knowledge/log-in-with-federated-id?hsLang=en)

\[External\] [Google Workspace: Deploy 2-Step Verification](https://support.google.com/a/answer/9176657)

\[External\] [Microsoft: Secure user sign-in events with Microsoft Entra multifactor authentication](https://learn.microsoft.com/en-us/entra/identity/authentication/tutorial-enable-azure-mfa)

 

- [Best Practices](https://support.swellcx.com/en/knowledge/best-practices?hsLang=en#main-content)

    - [Survey](https://support.swellcx.com/en/knowledge/best-practices?hsLang=en#survey)
- [Onboarding](https://support.swellcx.com/en/knowledge/onboarding?hsLang=en#main-content)

    - [TCR Registration](https://support.swellcx.com/en/knowledge/onboarding?hsLang=en#tcr-registration)
- [Partner Info](https://support.swellcx.com/en/knowledge/partner-info?hsLang=en)
- [Integrations](https://support.swellcx.com/en/knowledge/integrations?hsLang=en)
- [Product Help](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#main-content)

    - [Webchat](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#webchat)
    - [Message](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#message)
    - [Account Settings](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#account-settings)
    - [People](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#people)
    - [Review](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#review)
    - [Campaigns](https://support.swellcx.com/en/knowledge/product-help?hsLang=en#campaigns)
- [FAQs](https://support.swellcx.com/en/knowledge/faqs?hsLang=en)
- [Release Notes](https://support.swellcx.com/en/knowledge/release-notes?hsLang=en)
- [TCR Registration](https://support.swellcx.com/en/knowledge/tcr-registration?hsLang=en)
- [Patient Experience Management](https://support.swellcx.com/en/knowledge/patient-experience-management?hsLang=en)
- [Reporting](https://support.swellcx.com/en/knowledge/reporting?hsLang=en)
- [Compliance](https://support.swellcx.com/en/knowledge/compliance?hsLang=en)
- [Employee Insights](https://support.swellcx.com/en/knowledge/employee-insights?hsLang=en#main-content)

    - [Participant Experience](https://support.swellcx.com/en/knowledge/employee-insights?hsLang=en#participant-experience)
    - [Integrations](https://support.swellcx.com/en/knowledge/employee-insights?hsLang=en#integrations)
- [Ticketing](https://support.swellcx.com/en/knowledge/ticketing?hsLang=en)
- [Automated Workflows](https://support.swellcx.com/en/knowledge/automated-workflows?hsLang=en#main-content)

    - [Automated Review Responses](https://support.swellcx.com/en/knowledge/automated-workflows?hsLang=en#automated-review-responses)
- [Segments](https://support.swellcx.com/en/knowledge/segments?hsLang=en)
- [Announcements](https://support.swellcx.com/en/knowledge/announcements?hsLang=en)

[![Copy of Swell-Magenta](https://support.swellcx.com/hs-fs/hubfs/Copy%20of%20Swell-Magenta.png?width=250&height=66&name=Copy%20of%20Swell-Magenta.png "Copy of Swell-Magenta")](https://support.swellcx.com/en/knowledge?hsLang=en)

Copyright © 2026, Swell