---
title: TCR Requirements for Obtaining Customer Opt-In
description: Failing to comply with TCR requirements can lead to your messages being blocked or your registration application being rejected.
---

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# TCR Requirements for Obtaining Customer Opt-In

## Failing to comply with TCR requirements can lead to your messages being blocked or your registration application being rejected.

TCR acts as the reputation authority for every major US phone carrier. **After August 31, 2023, any organization not registered with TCR will be unable to send text messages using a local phone number. **Consequently, it is important to comply with TCR's requirements for obtaining opt-in to avoid messages being blocked or your TCR registration application being rejected. 

### TCR Requirements for Obtaining Opt-In:

- [Through Online Forms](https://support.swellcx.com/en/knowledge/obtaining-customer-and-patient-opt-in-through-a-website-or-online-form?hsLang=en)
- [Verbally](https://support.swellcx.com/en/knowledge/requirements-for-obtaining-opt-in-verbally?hsLang=en)
- [Through a Paper Form](https://support.swellcx.com/en/knowledge/sample-paper-opt-in-form-tcr-compliant?hsLang=en)

### What if I'm Not Currently Gathering Opt-In? 

We have a number of [easy-to-implement examples](https://support.swellcx.com/en/knowledge/what-if-im-not-capturing-consent-currently?hsLang=en) to help you quickly get started on the process. 

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